Welcome to Pilates4.Me!
Booking and Rescheduling:
- Using the OCTIV App: For a seamless experience, download the OCTIV app from the App Store and follow the straightforward instructions.
- Enter your email and set a password (use “Forgot Password” if necessary).
- Select ‘Pilates4.Me’ from the ‘Account’ dropdown (if you’ve used OCTIV with another gym).
Once Logged In:
- Schedule: View available time slots and click ‘BOOK’ if the time slot matches your package.
- Bookings: View all your current bookings.
- Packages: View all your packages and remaining sessions. Click on “Buy a new package” at the bottom when needed.
- Menu:
- Injuries: Update any relevant physical conditions.
- Account: Keep your details current, including your profile photo.
Need Help?
- For issues or questions, contact us at 071 300-3617 or mail@pilates4.me.
Special Notes:
- Private Clients: Your regular timeslots are hidden in the app. Please contact us directly to book.
- Package Validity: Each package has a specific validity period. If you buy 2 or more packages, the validity period of your packages can be extended. Please notify mail@pilates4.me to adjust these periods if needed.
- Booking Threshold: The booking and cancellation threshold period is 4 hours. If a cancellation occurs within this period, the class will unfortunately be forfeited.
- Class Timing: Classes start every hour on the half-hour mark and last 50 minutes.