Our highly qualified and experienced Pilates instructors are committed to help you reach your health and fitness goals.
Pilates4.Me offers cross-training as an additional bonus to enhance and benefit your fitness regime. This may include a treadmill and some free-weight training to benefit especially the gents. We have found that this is a great benefactor to achieve individual goals.
Please don’t hesitate to contact us if you have any questions or concerns about our policies or training.
Cancellation Policy
As we only work on a monthly basis, (no contracts) we allocate a timeslot to you for the coming month. If however you cannot attend a class, you can make up that class later that week or the following week where there are available timeslots. If you miss your make-up class then we cannot reschedule that make-up class. We also don’t roll classes you couldn’t attend, over from one month to the next. Please send us a SMS or WhatsApp message as soon as possible if you will not be attending your class. Somebody else can then use your spot to make up a class they have missed. When you go away on holidays or for a long period and don’t want to pay for the period that you are away, please bear in mind that we cannot guarantee that your timeslots will be available when you return. We cannot take on a new client in that timeslot and then ask them to leave upon your return. Neither can we not fill your timeslot and forfeit our income.
You will not be billed for Public holidays and for the December period when the studio closes. We will pass a credit to your account should an instructor have to cancel on you.
Payment Terms
Pre-payment of classes is required. You can pay via bank transfer or cash. Kindly process your payment before attending your next scheduled class and email confirmation to [email protected] Class fees may be increased at any time. Pilates4.Me shall give existing clients not less than 30 days’ notice prior to any such increases.
Tardiness
If your Pilates instructor is more than 10 minutes late, you will receive a complimentary session arranged at a mutual convenient time for you and your instructor. If you are late for your classes, there will be a reduction in the session length equal to the time you are late and you will still be billed at the scheduled rate. Classes start on the hour and end 52 – 55 minutes later to be ready for the next class on the following hour. A full group class could end 52 minutes later in order to allow a steady flow of traffic for the outgoing and incoming vehicles, especially if there is another group class scheduled the following hour. Please try not to arrive too early to avoid waiting in the street or arrive late as this could pose a security risk as we don’t watch the gate after the class has started.
Duration
The duration of all sessions is between fifty and fifty five minutes starting on the hour, depending on traffic flow on the premises.
Bookings
It is essential that bookings be made for all classes as space is limited. Bookings can be made via phone 082 625-6770. We don’t favour drop-in sessions or pay as you go sessions.
Public Holidays
There will be no classes on public holidays.
Attire
The studio is a ‘shoe free’ zone except the treadmill. Wear anything that is comfortable and bring a sweat towel along to your session. We work hands on, if this is uncomfortable for you in any way, please let us know.
For hygienic reasons please bring along your own mat.
Instructors
Kindly be aware that your instructor cannot diagnose and/or prescribe treatment for any form of injury, disease or other medical. In purchasing a class you are paying for that class session and not a specific instructor. Class instructors are subject to change without notice.
Confidentiality
All information obtained from clients will be regarded as highly confidential. Please provide an accurate medical history in your chart with current and past injuries, medication or any other relevant information regarding your health and fitness history.
Warranties
Pilates4.Me Studio warrants that the Pilates classes will be presented with reasonable skill and care.
Disclaimer
Pilates4.Me hereby indemnifies itself, members, directors, instructors, employees, officers and agents from all liability or responsibility whatsoever for bodily injury, damage to or loss of property or death, inside or outside of the studio, howsoever caused, and indemnifies and holds harmless the indemnified parties against any claim, loss, demands, liability, costs and expenses of whatsoever nature which may be made against any of them (including the costs incurred in defending or contesting any such claim) arising out of or connected with any agreement undertaken.
I, ______________________________understand the various risks associated with an exercise program and it is my desire to participate. I have not withheld any relevant information regarding my physical condition, which may affect me during or following the exercise classes. I agree that Pilates4Me is not responsible for any injuries sustained by me during my exercise classes. I hereby release Pilates4Me and all parties involved from any responsibilities.
Date: ____________________
Signed:
Signed for Pilates 4Me:
Revised 6 February 2018
New members will be asked to agree to and sign their acceptance of these when joining Pilates4.Me.