Pilates4.Me Studio Terms & Conditions

Introduction
Thank you for choosing Pilates4.Me. Prior to participating in our sessions, it is imperative that clients thoroughly review and consent to the terms and conditions outlined below.

1. Booking & Payment Procedures

• The online booking system displays real-time class availability, dates, and prices, which may change based on client interactions.
• Clients are responsible for confirming the accuracy of bookings and payments.
• All payments, once made, are non-refundable and non-transferable unless arranged due to specific circumstances.

2. Package Specifications

• Each package is subject to a specific expiry period except the Monthly Memberships. Ensure you are aware of this period prior to purchase.
• Classes are to be availed before the package expiration.
• Exceptions for extensions may be considered for legitimate medical conditions, contingent upon the presentation of relevant medical documentation.

3. Package and Class Booking Policy

• Package purchases or class bookings are non-transferable and exclusive to the individual purchaser. Friends or family members cannot attend classes using your package. However, we encourage you to inform us if a friend is interested in trying a class. We may extend a complimentary trial session to your friend at our discretion.

4. Class Adjustments

• The studio reserves the right to modify trainers without prior notification. Updated schedules will be available for review.
• Classes may be cancelled due to unforeseen circumstances. Efforts will be made to communicate such changes in a timely manner.

5. Rescheduling and Cancellations

• Classes can be rescheduled without charge up to 4 hours before commencement.
• Cancellations must be made within the stipulated timeframe. Non-compliance or no-shows will result in the deduction of the class from the purchased package.
• Booking adjustments can be made online, or by contacting the studio via phone or email at mail@pilates4.me.

6. Monthly Membership Packages

• A written calendar month’s notice is required to terminate the monthly membership packages. Friends or family members can not attend classes using your package.

7. Health Precautions

• Clients with communicable diseases must present a medical clearance prior to participating in group activities.
• Clients should seek medical advice to determine suitability for classes, particularly if there are existing health concerns.
• Punctuality is crucial for safety; late arrivals exceeding 10 minutes will not be admitted.

8. Age Requirements

• The studio requires participants to be at least 16 years of age for group classes. Individuals under 16 are not permitted to attend classes or remain unattended on the studio premises.

9. Personal Belongings

• The studio does not assume responsibility for the loss or damage of personal items. Clients are advised to take due care of their belongings.

10. Studio Conduct

• The studio operates a shoe-free policy for hygiene and safety. Clients should wear suitable attire and are encouraged to bring personal towels and hydration.
• Instructors may employ hands-on techniques for instructional purposes. Discomfort with this should be communicated to the instructor beforehand.

11. Liability Limitations

• While the studio endeavours to provide consistent sessions, there is no guarantee regarding the availability of specific sessions, instructors, or equipment.
• Participation implies acknowledgement of potential risks inherent to exercise. Consultation with medical professionals is advised prior to participation.

12. Data Protection

• Confidentiality of personal data is paramount. Authorized personnel are the only individuals granted access to this data. Opt-out provisions are available for all studio communications.
• The studio commits to not sharing client data with third-party entities without explicit consent.

13. Additional Provisions

• Free classes are also subject to the cancellation and no-show policies outlined above.
• Clients are entitled to studio facilities, with the understanding that areas may occasionally be unavailable due to maintenance or other factors.

14. Free Trial 

• The purpose of the free trial is to allow guests to become acquainted with the Pilates4.Me facilities, various packages, and pricing structures, ensuring that the guest agrees to have these elements explained to them. All guests participating in the free trial must comply with the Terms and Conditions of Pilates4.Me.
• This offer is subject to both availability and the Manager’s discretion. It is limited to one free trial per individual and is only applicable for first-time visitors. Pilates4.Me reserves the right to contact the participant for marketing purposes through various channels, including email, SMS, telephone, or other means.
• Please note that the availability of free trials is ongoing and occurs at specific promotional periods determined by us. However, it is important to note that free trials cannot be redeemed for cash, exchanged, or transferred. The free trial is only valid for individuals who are 18 years of age or older.

Conclusion:
By enrolling in or attending any classes, clients signify their acknowledgement of these terms and conditions and accept the associated responsibilities and risks.

We appreciate your cooperation and look forward to assisting you on your Pilates journey.